For a Webex Calling voicemail group set up with a virtual line, a new voicemail turns on the MWI on the devices that the virtual line number is assigned to.

Checked 2026-09-25

When someone leaves a voicemail, the Message Waiting Indicator (MWI) is enabled on the devices that the virtual line number is assigned to.
Vendor
Cisco
Product
Webex Calling
Subsystem
voicemail groups
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Message waiting indicator troubleshooting: source note mwi-troubleshooting-wxc-voicemail-group-mwi. WarmTransfer. https://warmtransfer.net/knowledge/claims/mwi-troubleshooting-wxc-voicemail-group-mwi

BibTeX

@misc{warmtransfer-claim-mwi-troubleshooting-wxc-voicemail-group-mwi,
  title  = {Message waiting indicator troubleshooting: source note mwi-troubleshooting-wxc-voicemail-group-mwi},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/mwi-troubleshooting-wxc-voicemail-group-mwi},
  note   = {Source note mwi-troubleshooting-wxc-voicemail-group-mwi, checked 2026-09-25}
}

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