In the first step of a dual-step migration, the soft client changes from Jabber to the Webex App and the Webex App registers to Unified CM. Users move to Webex Calling in a later step.

Checked 2026-09-24

Soft client transitioned from Jabber to Webex App - Webex App will register to Unified CM
Vendor
Cisco
Product
Webex App
Subsystem
migration sequencing
Deployment
on-premises, multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Jabber to Webex App migration: source note jabber-to-webex-app-migration-dual-step-ucm-reg. WarmTransfer. https://warmtransfer.net/knowledge/claims/jabber-to-webex-app-migration-dual-step-ucm-reg

BibTeX

@misc{warmtransfer-claim-jabber-to-webex-app-migration-dual-step-ucm-reg,
  title  = {Jabber to Webex App migration: source note jabber-to-webex-app-migration-dual-step-ucm-reg},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/jabber-to-webex-app-migration-dual-step-ucm-reg},
  note   = {Source note jabber-to-webex-app-migration-dual-step-ucm-reg, checked 2026-09-24}
}

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