Source note · Jabber to Webex App migration
After migration, users on the Webex App cannot contact Jabber users who are not in Common Identity.
Checked 2026-09-24
After migration, the users can't contact the non-Common Identity users available on Jabber from Webex app.
- Vendor
- Cisco
- Product
- Webex App
- Subsystem
- coexistence
- Deployment
- on-premises, hybrid
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Migrate Jabber users with Cloud-Connected UC to Webex App — Cisco Webex Help Center · tier 2 current vendor documentation · Task flow > Select Cluster
Cite this note
APA
WarmTransfer. (2026, September 24). Jabber to Webex App migration: source note jabber-to-webex-app-migration-ccuc-non-ci-contacts. WarmTransfer. https://warmtransfer.net/knowledge/claims/jabber-to-webex-app-migration-ccuc-non-ci-contacts
BibTeX
@misc{warmtransfer-claim-jabber-to-webex-app-migration-ccuc-non-ci-contacts,
title = {Jabber to Webex App migration: source note jabber-to-webex-app-migration-ccuc-non-ci-contacts},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/jabber-to-webex-app-migration-ccuc-non-ci-contacts},
note = {Source note jabber-to-webex-app-migration-ccuc-non-ci-contacts, checked 2026-09-24}
}