Source note · IVR design practices
When Voice inputs is enabled on a Teams auto attendant, menu options become speech-recognition keywords, so a caller can press 2, say two, or say the option's voice command such as Sales.
Checked 2026-09-25
- Vendor
- Microsoft
- Product
- Teams Phone auto attendant
- Subsystem
- speech recognition
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Setup - Auto Attendant - Microsoft Teams — Microsoft · tier 2 current vendor documentation · Advanced setup > Step 1: General info > Voice inputs; Step 3 > Set menu options (Voice command)
Cite this note
APA
WarmTransfer. (2026, September 25). IVR design practices: source note ivr-design-practices-teams-aa-voice-inputs. WarmTransfer. https://warmtransfer.net/knowledge/claims/ivr-design-practices-teams-aa-voice-inputs
BibTeX
@misc{warmtransfer-claim-ivr-design-practices-teams-aa-voice-inputs,
title = {IVR design practices: source note ivr-design-practices-teams-aa-voice-inputs},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ivr-design-practices-teams-aa-voice-inputs},
note = {Source note ivr-design-practices-teams-aa-voice-inputs, checked 2026-09-25}
}