Source note · IVR design practices
Teams auto attendant greetings can be an uploaded WAV, MP3 or WMA file of no more than 5 MB, or typed text-to-speech of up to 1,000 characters.
Checked 2026-09-25
- Vendor
- Microsoft
- Product
- Teams Phone auto attendant
- Subsystem
- greetings
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Setup - Auto Attendant - Microsoft Teams — Microsoft · tier 2 current vendor documentation · Advanced setup > Step 3: Business-hours call flow > Greeting options
Cite this note
APA
WarmTransfer. (2026, September 25). IVR design practices: source note ivr-design-practices-teams-aa-greeting-limits. WarmTransfer. https://warmtransfer.net/knowledge/claims/ivr-design-practices-teams-aa-greeting-limits
BibTeX
@misc{warmtransfer-claim-ivr-design-practices-teams-aa-greeting-limits,
title = {IVR design practices: source note ivr-design-practices-teams-aa-greeting-limits},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ivr-design-practices-teams-aa-greeting-limits},
note = {Source note ivr-design-practices-teams-aa-greeting-limits, checked 2026-09-25}
}