Source note · Intrado enterprise 911 routing services
Microsoft says it may reject support cases if a non-certified emergency services provider is used with Direct Routing.
Checked 2026-09-24
If a non-certified provider is used, Microsoft may reject support cases.
- Vendor
- Microsoft
- Product
- Teams Phone Direct Routing
- Subsystem
- support policy
- Deployment
- multi-tenant
- Region
- us
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Session Border Controllers certified for Direct Routing - Microsoft Teams — Microsoft · tier 2 current vendor documentation · '911 service providers' footnote
Cite this note
APA
WarmTransfer. (2026, September 24). Intrado enterprise 911 routing services: source note intrado-enterprise-911-ms-noncertified-support. WarmTransfer. https://warmtransfer.net/knowledge/claims/intrado-enterprise-911-ms-noncertified-support
BibTeX
@misc{warmtransfer-claim-intrado-enterprise-911-ms-noncertified-support,
title = {Intrado enterprise 911 routing services: source note intrado-enterprise-911-ms-noncertified-support},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/intrado-enterprise-911-ms-noncertified-support},
note = {Source note intrado-enterprise-911-ms-noncertified-support, checked 2026-09-24}
}