Genesys states that HIPAA compliance for Genesys Cloud is available in the AWS US East and US West regions.

Checked 2026-10-01

HIPAA compliance is available in the Amazon Web Services (AWS) US East and US West regions
Vendor
Genesys
Product
Genesys Cloud
Subsystem
regions
Deployment
multi-tenant
Region
us
Release range
current as of 2026-10-01
Checked
2026-10-01

Sources

Cite this note

APA

WarmTransfer. (2026, October 1). HIPAA for contact centers and UC: source note hipaa-contact-center-genesys-us-regions-only. WarmTransfer. https://warmtransfer.net/knowledge/claims/hipaa-contact-center-genesys-us-regions-only

BibTeX

@misc{warmtransfer-claim-hipaa-contact-center-genesys-us-regions-only,
  title  = {HIPAA for contact centers and UC: source note hipaa-contact-center-genesys-us-regions-only},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/hipaa-contact-center-genesys-us-regions-only},
  note   = {Source note hipaa-contact-center-genesys-us-regions-only, checked 2026-10-01}
}

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