Source note · Troubleshooting headset call controls in softphones
Only certain Poly, Jabra and EPOS headsets can end a meeting or hang up a Zoom Phone call, and only when used with their USB dongles and associated vendor applications.
Checked 2026-10-02
- Vendor
- Zoom
- Product
- Zoom Workplace
- Subsystem
- USB HID headset sync
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- global minimum version or higher
- Checked
- 2026-10-02
Sources
- Supported USB HID devices for the Zoom Workplace desktop app and Zoom Web App — Zoom · tier 2 current vendor documentation · Supported USB HID devices, note on hang up
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting headset call controls in softphones: source note headset-control-troubleshooting-zoom-hangup-dongle. WarmTransfer. https://warmtransfer.net/knowledge/claims/headset-control-troubleshooting-zoom-hangup-dongle
BibTeX
@misc{warmtransfer-claim-headset-control-troubleshooting-zoom-hangup-dongle,
title = {Troubleshooting headset call controls in softphones: source note headset-control-troubleshooting-zoom-hangup-dongle},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/headset-control-troubleshooting-zoom-hangup-dongle},
note = {Source note headset-control-troubleshooting-zoom-hangup-dongle, checked 2026-10-02}
}