Source note · Troubleshooting headset call controls in softphones
The Teams Sync device buttons setting under Settings > Devices lets the user use all the buttons on the device, and the Teams button works regardless of the setting.
Checked 2026-10-02
The Teams button will always work.
- Vendor
- Microsoft
- Product
- Microsoft Teams
- Subsystem
- device settings
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Manage your device settings in Microsoft Teams — Microsoft · tier 2 current vendor documentation · Manage your device settings in Microsoft Teams, Sync device buttons
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting headset call controls in softphones: source note headset-control-troubleshooting-teams-sync-buttons. WarmTransfer. https://warmtransfer.net/knowledge/claims/headset-control-troubleshooting-teams-sync-buttons
BibTeX
@misc{warmtransfer-claim-headset-control-troubleshooting-teams-sync-buttons,
title = {Troubleshooting headset call controls in softphones: source note headset-control-troubleshooting-teams-sync-buttons},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/headset-control-troubleshooting-teams-sync-buttons},
note = {Source note headset-control-troubleshooting-teams-sync-buttons, checked 2026-10-02}
}