Source note · GoTo Connect
Messaging V2 cannot start an outbound-first conversation on email, Facebook or Instagram (the contact must already exist or have initiated contact), and WhatsApp messages cannot mix text and attachments.
Checked 2026-09-25
- Vendor
- GoTo
- Product
- GoTo Connect APIs
- Subsystem
- messaging-api
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- How to use the Messaging V2 API — GoTo · tier 2 current vendor documentation · Message limits section, per-channel constraints
Cite this note
APA
WarmTransfer. (2026, September 25). GoTo Connect: source note goto-connect-messaging-v2-no-outbound-first. WarmTransfer. https://warmtransfer.net/knowledge/claims/goto-connect-messaging-v2-no-outbound-first
BibTeX
@misc{warmtransfer-claim-goto-connect-messaging-v2-no-outbound-first,
title = {GoTo Connect: source note goto-connect-messaging-v2-no-outbound-first},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/goto-connect-messaging-v2-no-outbound-first},
note = {Source note goto-connect-messaging-v2-no-outbound-first, checked 2026-09-25}
}