Source note · Genesys Cloud with Salesforce Service Cloud Voice

The private key for the CX Cloud integration is entered on the integration's Credentials tab in Genesys Cloud.

Checked 2026-09-25

Vendor: Genesys
Product: Genesys Cloud CX
Subsystem: integrations
Deployment: multi-tenant
Region: not restricted
Release range: current as of 2026-09-25
Checked: 2026-09-25

Sources

Set up the integration in Genesys Cloud — Genesys · tier 2 current vendor documentation · Set up the integration in Genesys Cloud, Credentials tab step

Cite this note

APA

WarmTransfer. (2026, September 25). Genesys Cloud with Salesforce Service Cloud Voice: source note genesys-with-salesforce-voice-gc-integration-key. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-with-salesforce-voice-gc-integration-key

BibTeX

@misc{warmtransfer-claim-genesys-with-salesforce-voice-gc-integration-key,
  title  = {Genesys Cloud with Salesforce Service Cloud Voice: source note genesys-with-salesforce-voice-gc-integration-key},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/genesys-with-salesforce-voice-gc-integration-key},
  note   = {Source note genesys-with-salesforce-voice-gc-integration-key, checked 2026-09-25}
}

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