Source note · Genesys Cloud with Salesforce Service Cloud Voice
The Genesys Cloud CX Cloud integration takes effect when its Status switch is set to Active.
Checked 2026-09-25
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- integrations
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Set up the integration in Genesys Cloud — Genesys · tier 2 current vendor documentation · Set up the integration in Genesys Cloud, activation step
Cite this note
APA
WarmTransfer. (2026, September 25). Genesys Cloud with Salesforce Service Cloud Voice: source note genesys-with-salesforce-voice-gc-integration-active. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-with-salesforce-voice-gc-integration-active
BibTeX
@misc{warmtransfer-claim-genesys-with-salesforce-voice-gc-integration-active,
title = {Genesys Cloud with Salesforce Service Cloud Voice: source note genesys-with-salesforce-voice-gc-integration-active},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-with-salesforce-voice-gc-integration-active},
note = {Source note genesys-with-salesforce-voice-gc-integration-active, checked 2026-09-25}
}