Source note · Genesys Cloud with Salesforce Service Cloud Voice
Contact center settings are reached in CX Cloud Genesys Settings by choosing Configure for the Voice package under Channels and then Configure Contact Centers.
Checked 2026-09-25
- Vendor
- Genesys
- Product
- CX Cloud
- Subsystem
- contact center
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Configure contact center settings — Genesys · tier 2 current vendor documentation · Configure contact center settings, steps 1 to 3
Cite this note
APA
WarmTransfer. (2026, September 25). Genesys Cloud with Salesforce Service Cloud Voice: source note genesys-with-salesforce-voice-cc-settings-path. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-with-salesforce-voice-cc-settings-path
BibTeX
@misc{warmtransfer-claim-genesys-with-salesforce-voice-cc-settings-path,
title = {Genesys Cloud with Salesforce Service Cloud Voice: source note genesys-with-salesforce-voice-cc-settings-path},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-with-salesforce-voice-cc-settings-path},
note = {Source note genesys-with-salesforce-voice-cc-settings-path, checked 2026-09-25}
}