Source note · Genesys Cloud workforce engagement
STA upgrade add-on users are designated by assigning the Billing > User > STA Upgrade permission.
Checked 2026-09-25
- Vendor
- Genesys
- Product
- Genesys Cloud speech
- Subsystem
- licensing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Add Speech and Text Analytics upgrade add-on to your organization — Genesys · tier 2 current vendor documentation · how to enable / permissions section
Cite this note
APA
WarmTransfer. (2026, September 25). Genesys Cloud workforce engagement: source note genesys-cloud-wem-sta-upgrade-permission. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-wem-sta-upgrade-permission
BibTeX
@misc{warmtransfer-claim-genesys-cloud-wem-sta-upgrade-permission,
title = {Genesys Cloud workforce engagement: source note genesys-cloud-wem-sta-upgrade-permission},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-wem-sta-upgrade-permission},
note = {Source note genesys-cloud-wem-sta-upgrade-permission, checked 2026-09-25}
}