Source note · Troubleshooting Genesys Cloud WebRTC phone problems
Genesys's QoS table marks voice RTP as DSCP 46 (EF), video RTP as DSCP 34 (AF41) and SIP signalling as DSCP 24 (CS3).
Checked 2026-10-02
- Vendor
- Genesys
- Product
- Genesys Cloud
- Subsystem
- QoS
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Customer network readiness (Genesys Cloud network requirements) — Genesys · tier 2 current vendor documentation · Section: Network Quality of Service (QoS) table
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Genesys Cloud WebRTC phone problems: source note genesys-cloud-webrtc-troubleshooting-dscp-voice-ef. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-webrtc-troubleshooting-dscp-voice-ef
BibTeX
@misc{warmtransfer-claim-genesys-cloud-webrtc-troubleshooting-dscp-voice-ef,
title = {Troubleshooting Genesys Cloud WebRTC phone problems: source note genesys-cloud-webrtc-troubleshooting-dscp-voice-ef},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-webrtc-troubleshooting-dscp-voice-ef},
note = {Source note genesys-cloud-webrtc-troubleshooting-dscp-voice-ef, checked 2026-10-02}
}