Source note · Genesys Cloud CX telephony and BYOC
On the Legacy Cloud Voice platform each Genesys Cloud region has four public SIP signaling addresses, named lb01 to lb04 under voice.<region>.pure.cloud, and all four must be allowlisted.
Checked 2026-09-24
- Vendor
- Genesys
- Product
- Genesys Cloud CX BYOC Cloud
- Subsystem
- public SIP addresses
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- BYOC Cloud public SIP IP addresses — Genesys · tier 2 current vendor documentation · Legacy Cloud Voice platform table and allowlisting note
Cite this note
APA
WarmTransfer. (2026, September 24). Genesys Cloud CX telephony and BYOC: source note genesys-cloud-telephony-sip-ip-legacy-four. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-telephony-sip-ip-legacy-four
BibTeX
@misc{warmtransfer-claim-genesys-cloud-telephony-sip-ip-legacy-four,
title = {Genesys Cloud CX telephony and BYOC: source note genesys-cloud-telephony-sip-ip-legacy-four},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-telephony-sip-ip-legacy-four},
note = {Source note genesys-cloud-telephony-sip-ip-legacy-four, checked 2026-09-24}
}