Source note · Genesys Cloud CX telephony and BYOC
When building a hybrid media group, premises Edges can only be added to the group one at a time.
Checked 2026-09-24
you can only put one premises Edge into the group at a time
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- hybrid media
- Deployment
- hybrid
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Convert BYOC Cloud/Genesys Cloud Voice to hybrid media — Genesys · tier 2 current vendor documentation · step: add Edges to the hybrid media group
Cite this note
APA
WarmTransfer. (2026, September 24). Genesys Cloud CX telephony and BYOC: source note genesys-cloud-telephony-hybrid-one-edge-at-a-time. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-telephony-hybrid-one-edge-at-a-time
BibTeX
@misc{warmtransfer-claim-genesys-cloud-telephony-hybrid-one-edge-at-a-time,
title = {Genesys Cloud CX telephony and BYOC: source note genesys-cloud-telephony-hybrid-one-edge-at-a-time},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-telephony-hybrid-one-edge-at-a-time},
note = {Source note genesys-cloud-telephony-hybrid-one-edge-at-a-time, checked 2026-09-24}
}