Source note · Genesys Cloud CX telephony and BYOC
Genesys Cloud organizations created after 2022-05-11 are hybrid-media capable automatically; older organizations must be converted.
Checked 2026-09-24
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- hybrid media
- Deployment
- hybrid
- Region
- not restricted
- Release range
- organizations created after 2022-05-11
- Checked
- 2026-09-24
Sources
- About hybrid media — Genesys · tier 2 current vendor documentation · requirements section
Cite this note
APA
WarmTransfer. (2026, September 24). Genesys Cloud CX telephony and BYOC: source note genesys-cloud-telephony-hybrid-auto-new-orgs. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-telephony-hybrid-auto-new-orgs
BibTeX
@misc{warmtransfer-claim-genesys-cloud-telephony-hybrid-auto-new-orgs,
title = {Genesys Cloud CX telephony and BYOC: source note genesys-cloud-telephony-hybrid-auto-new-orgs},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-telephony-hybrid-auto-new-orgs},
note = {Source note genesys-cloud-telephony-hybrid-auto-new-orgs, checked 2026-09-24}
}