Source note · Genesys Cloud CX telephony and BYOC
Genesys gives two reasons for the Genesys Hardware Solution EOS: Arrow's stock of pre-configured Edges has run out, and most of these Edges have reached hardware end of warranty.
Checked 2026-09-24
- Vendor
- Genesys
- Product
- Genesys Cloud CX BYOC Premises – Genesys Hardware Solution
- Subsystem
- Edge lifecycle
- Deployment
- on-premises-edge
- Region
- not restricted
- Release range
- EOS 2026-12-01
- Checked
- 2026-09-24
Sources
- Deprecation: BYOC-Premises – Genesys Hardware Solution — Genesys · tier 2 current vendor documentation · reason section; Arrow inventory note dated 2023-08-30
Cite this note
APA
WarmTransfer. (2026, September 24). Genesys Cloud CX telephony and BYOC: source note genesys-cloud-telephony-ghs-reason. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-telephony-ghs-reason
BibTeX
@misc{warmtransfer-claim-genesys-cloud-telephony-ghs-reason,
title = {Genesys Cloud CX telephony and BYOC: source note genesys-cloud-telephony-ghs-reason},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-telephony-ghs-reason},
note = {Source note genesys-cloud-telephony-ghs-reason, checked 2026-09-24}
}