Source note · Genesys Cloud CX telephony and BYOC
BYOC Cloud minutes beyond the fair use allocation are listed at USD 0.00120 per minute per call, billed in six-second increments rounded up.
Checked 2026-09-24
- Vendor
- Genesys
- Product
- Genesys Cloud CX BYOC Cloud
- Subsystem
- billing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- policy updated 2023-11-07
- Checked
- 2026-09-24
Sources
- Genesys Cloud fair use policy — Genesys · tier 2 current vendor documentation · Overage charges section
Cite this note
APA
WarmTransfer. (2026, September 24). Genesys Cloud CX telephony and BYOC: source note genesys-cloud-telephony-fair-use-overage. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-telephony-fair-use-overage
BibTeX
@misc{warmtransfer-claim-genesys-cloud-telephony-fair-use-overage,
title = {Genesys Cloud CX telephony and BYOC: source note genesys-cloud-telephony-fair-use-overage},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-telephony-fair-use-overage},
note = {Source note genesys-cloud-telephony-fair-use-overage, checked 2026-09-24}
}