Source note · Genesys Cloud CX telephony and BYOC
The Dynamic Cloud Voice platform uses distinct public SIP IP addresses for ingress (requests to Genesys Cloud) and egress (requests from Genesys Cloud).
Checked 2026-09-24
- Vendor
- Genesys
- Product
- Genesys Cloud CX BYOC Cloud
- Subsystem
- Dynamic Cloud Voice platform
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Dynamic Cloud Voice platform overview and migration guide — Genesys · tier 2 current vendor documentation · IP address section
Cite this note
APA
WarmTransfer. (2026, September 24). Genesys Cloud CX telephony and BYOC: source note genesys-cloud-telephony-dcv-ingress-egress. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-telephony-dcv-ingress-egress
BibTeX
@misc{warmtransfer-claim-genesys-cloud-telephony-dcv-ingress-egress,
title = {Genesys Cloud CX telephony and BYOC: source note genesys-cloud-telephony-dcv-ingress-egress},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-telephony-dcv-ingress-egress},
note = {Source note genesys-cloud-telephony-dcv-ingress-egress, checked 2026-09-24}
}