Source note · Genesys Cloud CX telephony and BYOC
Dynamic Cloud Voice inbound request URIs use the genesys.cloud DNS suffix with a single byoc subdomain, replacing the separate voice and byoc subdomains of the legacy platform.
Checked 2026-09-24
- Vendor
- Genesys
- Product
- Genesys Cloud CX BYOC Cloud
- Subsystem
- Dynamic Cloud Voice platform
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Dynamic Cloud Voice platform overview and migration guide — Genesys · tier 2 current vendor documentation · domain naming section
Cite this note
APA
WarmTransfer. (2026, September 24). Genesys Cloud CX telephony and BYOC: source note genesys-cloud-telephony-dcv-fqdn-suffix. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-telephony-dcv-fqdn-suffix
BibTeX
@misc{warmtransfer-claim-genesys-cloud-telephony-dcv-fqdn-suffix,
title = {Genesys Cloud CX telephony and BYOC: source note genesys-cloud-telephony-dcv-fqdn-suffix},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-telephony-dcv-fqdn-suffix},
note = {Source note genesys-cloud-telephony-dcv-fqdn-suffix, checked 2026-09-24}
}