Source note · Genesys Cloud CX telephony and BYOC
Genesys says new customers and customers creating new BYOC Cloud SIP trunks should use the Dynamic Cloud Voice platform.
Checked 2026-09-24
- Vendor
- Genesys
- Product
- Genesys Cloud CX BYOC Cloud
- Subsystem
- Dynamic Cloud Voice platform
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Dynamic Cloud Voice platform overview and migration guide — Genesys · tier 2 current vendor documentation · who should use the platform section
Cite this note
APA
WarmTransfer. (2026, September 24). Genesys Cloud CX telephony and BYOC: source note genesys-cloud-telephony-dcv-for-new-trunks. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-telephony-dcv-for-new-trunks
BibTeX
@misc{warmtransfer-claim-genesys-cloud-telephony-dcv-for-new-trunks,
title = {Genesys Cloud CX telephony and BYOC: source note genesys-cloud-telephony-dcv-for-new-trunks},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-telephony-dcv-for-new-trunks},
note = {Source note genesys-cloud-telephony-dcv-for-new-trunks, checked 2026-09-24}
}