Source note · Genesys Cloud CX telephony and BYOC
BYOC Premises uses a premises-based Edge device to connect third-party carrier SIP trunks to Genesys Cloud and processes media on premises.
Checked 2026-09-24
- Vendor
- Genesys
- Product
- Genesys Cloud CX BYOC Premises
- Subsystem
- Edge
- Deployment
- on-premises-edge
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Telephony connection options overview — Genesys · tier 2 current vendor documentation · comparison table, BYOC Premises column
Cite this note
APA
WarmTransfer. (2026, September 24). Genesys Cloud CX telephony and BYOC: source note genesys-cloud-telephony-byoc-prem-media-onprem. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-telephony-byoc-prem-media-onprem
BibTeX
@misc{warmtransfer-claim-genesys-cloud-telephony-byoc-prem-media-onprem,
title = {Genesys Cloud CX telephony and BYOC: source note genesys-cloud-telephony-byoc-prem-media-onprem},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-telephony-byoc-prem-media-onprem},
note = {Source note genesys-cloud-telephony-byoc-prem-media-onprem, checked 2026-09-24}
}