Source note · Setting up SSO and SCIM provisioning for Genesys Cloud
Adding an SSO provider in Genesys Cloud requires Single Sign-on > Provider > Add, Delete, Edit and View permissions, an admin role in the IdP, and a single email address shared by the IdP account and Genesys Cloud.
Checked 2026-10-01
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- single sign-on
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Add multiple single sign-on providers to Genesys Cloud — Genesys · tier 2 current vendor documentation · Prerequisites
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up SSO and SCIM provisioning for Genesys Cloud: source note genesys-cloud-sso-scim-setup-sso-prereqs. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-sso-scim-setup-sso-prereqs
BibTeX
@misc{warmtransfer-claim-genesys-cloud-sso-scim-setup-sso-prereqs,
title = {Setting up SSO and SCIM provisioning for Genesys Cloud: source note genesys-cloud-sso-scim-setup-sso-prereqs},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-sso-scim-setup-sso-prereqs},
note = {Source note genesys-cloud-sso-scim-setup-sso-prereqs, checked 2026-10-01}
}