Source note · Setting up SSO and SCIM provisioning for Genesys Cloud
Genesys Cloud SCIM only syncs one way, from the identity management system to Genesys Cloud; changes made in Genesys Cloud are not synced back and may be overwritten.
Checked 2026-10-01
Any changes made in Genesys Cloud will not be synced to the identity management systems and may be overwritten.
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- SCIM
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- About Genesys Cloud SCIM (Identity Management) — Genesys · tier 2 current vendor documentation · Overview, Important note
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up SSO and SCIM provisioning for Genesys Cloud: source note genesys-cloud-sso-scim-setup-scim-unidirectional. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-sso-scim-setup-scim-unidirectional
BibTeX
@misc{warmtransfer-claim-genesys-cloud-sso-scim-setup-scim-unidirectional,
title = {Setting up SSO and SCIM provisioning for Genesys Cloud: source note genesys-cloud-sso-scim-setup-scim-unidirectional},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-sso-scim-setup-scim-unidirectional},
note = {Source note genesys-cloud-sso-scim-setup-scim-unidirectional, checked 2026-10-01}
}