Source note · Setting up SSO and SCIM provisioning for Genesys Cloud
Genesys maps the SCIM roles.[].value field to the user roles API, so role values sent by SCIM become Genesys role assignments.
Checked 2026-10-01
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- SCIM
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- SCIM and Genesys Cloud field mappings — Genesys · tier 2 current vendor documentation · Field mapping table, roles.[].value row and roles example
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up SSO and SCIM provisioning for Genesys Cloud: source note genesys-cloud-sso-scim-setup-scim-roles-to-roles-api. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-sso-scim-setup-scim-roles-to-roles-api
BibTeX
@misc{warmtransfer-claim-genesys-cloud-sso-scim-setup-scim-roles-to-roles-api,
title = {Setting up SSO and SCIM provisioning for Genesys Cloud: source note genesys-cloud-sso-scim-setup-scim-roles-to-roles-api},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-sso-scim-setup-scim-roles-to-roles-api},
note = {Source note genesys-cloud-sso-scim-setup-scim-roles-to-roles-api, checked 2026-10-01}
}