Source note · Setting up SSO and SCIM provisioning for Genesys Cloud
Genesys Cloud SCIM does not currently support name.givenName, name.familyName or the address fields; the display name comes from displayName.
Checked 2026-10-01
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- SCIM
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- SCIM and Genesys Cloud field mappings — Genesys · tier 2 current vendor documentation · Unsupported fields rows; displayName row
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up SSO and SCIM provisioning for Genesys Cloud: source note genesys-cloud-sso-scim-setup-scim-names-addr-unsupported. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-sso-scim-setup-scim-names-addr-unsupported
BibTeX
@misc{warmtransfer-claim-genesys-cloud-sso-scim-setup-scim-names-addr-unsupported,
title = {Setting up SSO and SCIM provisioning for Genesys Cloud: source note genesys-cloud-sso-scim-setup-scim-names-addr-unsupported},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-sso-scim-setup-scim-names-addr-unsupported},
note = {Source note genesys-cloud-sso-scim-setup-scim-names-addr-unsupported, checked 2026-10-01}
}