Source note · Setting up SSO and SCIM provisioning for Genesys Cloud
Genesys's Entra procedure sets Provisioning Mode to Automatic, enters Tenant URL and Secret Token, runs Test Connection, saves, then turns Provisioning Status on and saves again.
Checked 2026-10-01
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- SCIM
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Configure Microsoft Entra ID for Genesys Cloud SCIM (Identity Management) — Genesys · tier 2 current vendor documentation · Provisioning section
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up SSO and SCIM provisioning for Genesys Cloud: source note genesys-cloud-sso-scim-setup-scim-entra-prov-status. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-sso-scim-setup-scim-entra-prov-status
BibTeX
@misc{warmtransfer-claim-genesys-cloud-sso-scim-setup-scim-entra-prov-status,
title = {Setting up SSO and SCIM provisioning for Genesys Cloud: source note genesys-cloud-sso-scim-setup-scim-entra-prov-status},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-sso-scim-setup-scim-entra-prov-status},
note = {Source note genesys-cloud-sso-scim-setup-scim-entra-prov-status, checked 2026-10-01}
}