Source note · Setting up SSO and SCIM provisioning for Genesys Cloud
A hard delete in Entra, including the automatic hard delete 30 days after removal or soft delete, deletes the user in Genesys Cloud.
Checked 2026-10-01
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- SCIM
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- What causes Genesys Cloud to change the status of a Microsoft Entra ID user to inactive or to delete a user? — Genesys · tier 2 current vendor documentation · FAQ answer, first paragraph
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up SSO and SCIM provisioning for Genesys Cloud: source note genesys-cloud-sso-scim-setup-scim-entra-hard-delete. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-sso-scim-setup-scim-entra-hard-delete
BibTeX
@misc{warmtransfer-claim-genesys-cloud-sso-scim-setup-scim-entra-hard-delete,
title = {Setting up SSO and SCIM provisioning for Genesys Cloud: source note genesys-cloud-sso-scim-setup-scim-entra-hard-delete},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-sso-scim-setup-scim-entra-hard-delete},
note = {Source note genesys-cloud-sso-scim-setup-scim-entra-hard-delete, checked 2026-10-01}
}