Source note · Setting up SSO and SCIM provisioning for Genesys Cloud
By default Entra scopes Genesys provisioning to Sync only assigned users and groups; it can be changed to Sync all users and groups.
Checked 2026-10-01
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- SCIM
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Configure Microsoft Entra ID for Genesys Cloud SCIM (Identity Management) — Genesys · tier 2 current vendor documentation · Scope (Optional)
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up SSO and SCIM provisioning for Genesys Cloud: source note genesys-cloud-sso-scim-setup-scim-default-scope. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-sso-scim-setup-scim-default-scope
BibTeX
@misc{warmtransfer-claim-genesys-cloud-sso-scim-setup-scim-default-scope,
title = {Setting up SSO and SCIM provisioning for Genesys Cloud: source note genesys-cloud-sso-scim-setup-scim-default-scope},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-sso-scim-setup-scim-default-scope},
note = {Source note genesys-cloud-sso-scim-setup-scim-default-scope, checked 2026-10-01}
}