Source note · Setting up SSO and SCIM provisioning for Genesys Cloud
For Okta, the Genesys Cloud app is added from the Okta Integration Network, and its Application username format is set to Email under Sign On settings.
Checked 2026-10-01
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- SCIM
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Configure Okta for Genesys Cloud SCIM (Identity Management) — Genesys · tier 2 current vendor documentation · Application setup; Sign On
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up SSO and SCIM provisioning for Genesys Cloud: source note genesys-cloud-sso-scim-setup-okta-oin-app. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-sso-scim-setup-okta-oin-app
BibTeX
@misc{warmtransfer-claim-genesys-cloud-sso-scim-setup-okta-oin-app,
title = {Setting up SSO and SCIM provisioning for Genesys Cloud: source note genesys-cloud-sso-scim-setup-okta-oin-app},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-sso-scim-setup-okta-oin-app},
note = {Source note genesys-cloud-sso-scim-setup-okta-oin-app, checked 2026-10-01}
}