Source note · Setting up SSO and SCIM provisioning for Genesys Cloud
Genesys converts phone numbers from Okta to E.164, so Okta phone numbers should already be E.164 to avoid continual updates.
Checked 2026-10-01
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- SCIM
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Configure Okta for Genesys Cloud SCIM (Identity Management) — Genesys · tier 2 current vendor documentation · To App, Important note
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up SSO and SCIM provisioning for Genesys Cloud: source note genesys-cloud-sso-scim-setup-okta-e164-phones. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-sso-scim-setup-okta-e164-phones
BibTeX
@misc{warmtransfer-claim-genesys-cloud-sso-scim-setup-okta-e164-phones,
title = {Setting up SSO and SCIM provisioning for Genesys Cloud: source note genesys-cloud-sso-scim-setup-okta-e164-phones},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-sso-scim-setup-okta-e164-phones},
note = {Source note genesys-cloud-sso-scim-setup-okta-e164-phones, checked 2026-10-01}
}