Source note · Setting up SSO and SCIM provisioning for Genesys Cloud
Microsoft's Genesys-side SSO steps (ADFS/Azure AD(Premium) tab) appear to predate Genesys's current Add an Identity Provider page, so the Genesys-side form should follow the Genesys article, with Entra values mapped by meaning.
inferred · Checked 2026-10-01
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- single sign-on
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Status
- inferred
- Checked
- 2026-10-01
Sources
- Add multiple single sign-on providers to Genesys Cloud — Genesys · tier 2 current vendor documentation · Create an SSO integration, steps 1-8, compared with ms-learn-entra-genesys-cloud-sso-tutorial Configure Genesys Cloud for Azure SSO step 3
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up SSO and SCIM provisioning for Genesys Cloud: source note genesys-cloud-sso-scim-setup-inf-entra-ui-drift. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-sso-scim-setup-inf-entra-ui-drift
BibTeX
@misc{warmtransfer-claim-genesys-cloud-sso-scim-setup-inf-entra-ui-drift,
title = {Setting up SSO and SCIM provisioning for Genesys Cloud: source note genesys-cloud-sso-scim-setup-inf-entra-ui-drift},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-sso-scim-setup-inf-entra-ui-drift},
note = {Source note genesys-cloud-sso-scim-setup-inf-entra-ui-drift, checked 2026-10-01}
}