Source note · Setting up SSO and SCIM provisioning for Genesys Cloud
To grant a role per group, open Menu > User Management > Groups, select the group, Roles tab, Assign Roles, enable the role and choose its divisions; this needs Directory Group Add and Edit, Authorization Grant Add and Role View permissions.
Checked 2026-10-01
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- access control
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Assign roles to a group — Genesys · tier 2 current vendor documentation · Prerequisites; Assign a role to group steps 1-8
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up SSO and SCIM provisioning for Genesys Cloud: source note genesys-cloud-sso-scim-setup-group-role-steps. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-sso-scim-setup-group-role-steps
BibTeX
@misc{warmtransfer-claim-genesys-cloud-sso-scim-setup-group-role-steps,
title = {Setting up SSO and SCIM provisioning for Genesys Cloud: source note genesys-cloud-sso-scim-setup-group-role-steps},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-sso-scim-setup-group-role-steps},
note = {Source note genesys-cloud-sso-scim-setup-group-role-steps, checked 2026-10-01}
}