Entra SSO to Genesys Cloud can be tested with Test this application (SP or IdP initiated), by browsing to the Genesys Sign-on URL directly, or from the Genesys tile in My Apps.

Checked 2026-10-01

Vendor
Microsoft
Product
Microsoft Entra ID
Subsystem
SAML SSO
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-01
Checked
2026-10-01

Sources

Cite this note

APA

WarmTransfer. (2026, October 1). Setting up SSO and SCIM provisioning for Genesys Cloud: source note genesys-cloud-sso-scim-setup-entra-test-sso. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-sso-scim-setup-entra-test-sso

BibTeX

@misc{warmtransfer-claim-genesys-cloud-sso-scim-setup-entra-test-sso,
  title  = {Setting up SSO and SCIM provisioning for Genesys Cloud: source note genesys-cloud-sso-scim-setup-entra-test-sso},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/genesys-cloud-sso-scim-setup-entra-test-sso},
  note   = {Source note genesys-cloud-sso-scim-setup-entra-test-sso, checked 2026-10-01}
}

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