The Genesys Cloud for Azure gallery app uses a fixed identifier string, so only one instance of it can be configured for SSO in one Entra tenant.

Checked 2026-10-01

Identifier of this application is a fixed string value so only one instance can be configured in one tenant.
Vendor
Microsoft
Product
Microsoft Entra ID
Subsystem
enterprise applications
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-01
Checked
2026-10-01

Sources

Cite this note

APA

WarmTransfer. (2026, October 1). Setting up SSO and SCIM provisioning for Genesys Cloud: source note genesys-cloud-sso-scim-setup-entra-single-instance. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-sso-scim-setup-entra-single-instance

BibTeX

@misc{warmtransfer-claim-genesys-cloud-sso-scim-setup-entra-single-instance,
  title  = {Setting up SSO and SCIM provisioning for Genesys Cloud: source note genesys-cloud-sso-scim-setup-entra-single-instance},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/genesys-cloud-sso-scim-setup-entra-single-instance},
  note   = {Source note genesys-cloud-sso-scim-setup-entra-single-instance, checked 2026-10-01}
}

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