Source note · Setting up SSO and SCIM provisioning for Genesys Cloud
In Entra Basic SAML Configuration, both Identifier and Reply URL are set to the region's Genesys login host plus /saml, for example https://login.mypurecloud.com/saml, https://login.mypurecloud.ie/saml or https://login.mypurecloud.de/saml.
Checked 2026-10-01
- Vendor
- Microsoft
- Product
- Microsoft Entra ID
- Subsystem
- SAML SSO
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Configure Genesys Cloud for Azure for Single sign-on with Microsoft Entra ID — Microsoft · tier 2 current vendor documentation · Configure Microsoft Entra SSO, step 5a and 5b tables
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up SSO and SCIM provisioning for Genesys Cloud: source note genesys-cloud-sso-scim-setup-entra-saml-identifier-urls. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-sso-scim-setup-entra-saml-identifier-urls
BibTeX
@misc{warmtransfer-claim-genesys-cloud-sso-scim-setup-entra-saml-identifier-urls,
title = {Setting up SSO and SCIM provisioning for Genesys Cloud: source note genesys-cloud-sso-scim-setup-entra-saml-identifier-urls},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-sso-scim-setup-entra-saml-identifier-urls},
note = {Source note genesys-cloud-sso-scim-setup-entra-saml-identifier-urls, checked 2026-10-01}
}