Source note · Setting up SSO and SCIM provisioning for Genesys Cloud
To provision group membership from Entra, groups must first be created in Genesys Cloud with names identical to the Entra groups.
Checked 2026-10-01
- Vendor
- Microsoft
- Product
- Microsoft Entra ID
- Subsystem
- app provisioning
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Configure Genesys Cloud for Azure for automatic user provisioning with Microsoft Entra ID — Microsoft · tier 2 current vendor documentation · Step 2, item 3
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up SSO and SCIM provisioning for Genesys Cloud: source note genesys-cloud-sso-scim-setup-entra-groups-precreate. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-sso-scim-setup-entra-groups-precreate
BibTeX
@misc{warmtransfer-claim-genesys-cloud-sso-scim-setup-entra-groups-precreate,
title = {Setting up SSO and SCIM provisioning for Genesys Cloud: source note genesys-cloud-sso-scim-setup-entra-groups-precreate},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-sso-scim-setup-entra-groups-precreate},
note = {Source note genesys-cloud-sso-scim-setup-entra-groups-precreate, checked 2026-10-01}
}