Source note · Setting up SSO and SCIM provisioning for Genesys Cloud
The Genesys Cloud for Azure app expects extra SAML attributes Email (source user.userprincipalname) and OrganizationName (your organization name), which are pre-populated in Entra.
Checked 2026-10-01
- Vendor
- Microsoft
- Product
- Microsoft Entra ID
- Subsystem
- SAML SSO
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Configure Genesys Cloud for Azure for Single sign-on with Microsoft Entra ID — Microsoft · tier 2 current vendor documentation · Configure Microsoft Entra SSO, step 8 attribute table
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up SSO and SCIM provisioning for Genesys Cloud: source note genesys-cloud-sso-scim-setup-entra-email-orgname-claims. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-sso-scim-setup-entra-email-orgname-claims
BibTeX
@misc{warmtransfer-claim-genesys-cloud-sso-scim-setup-entra-email-orgname-claims,
title = {Setting up SSO and SCIM provisioning for Genesys Cloud: source note genesys-cloud-sso-scim-setup-entra-email-orgname-claims},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-sso-scim-setup-entra-email-orgname-claims},
note = {Source note genesys-cloud-sso-scim-setup-entra-email-orgname-claims, checked 2026-10-01}
}