To create a BYOC Cloud site, go to Telephony > Sites, click Create New, enter a name, select a location and time zone, select Cloud under Media Model and click Create Site.

Checked 2026-09-30

Vendor
Genesys
Product
Genesys Cloud CX
Subsystem
sites
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up Genesys Cloud BYOC Cloud with a carrier or SBC: source note genesys-cloud-byoc-setup-site-create-steps. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-byoc-setup-site-create-steps

BibTeX

@misc{warmtransfer-claim-genesys-cloud-byoc-setup-site-create-steps,
  title  = {Setting up Genesys Cloud BYOC Cloud with a carrier or SBC: source note genesys-cloud-byoc-setup-site-create-steps},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/genesys-cloud-byoc-setup-site-create-steps},
  note   = {Source note genesys-cloud-byoc-setup-site-create-steps, checked 2026-09-30}
}

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