A site's media model cannot be changed after the site is created.
Checked 2026-09-30
You can not change the media model after you create the site
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- sites
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Create a site under BYOC Cloud — Genesys · tier 2 current vendor documentation · Create a site under BYOC Cloud, note under Media Model step
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Genesys Cloud BYOC Cloud with a carrier or SBC: source note genesys-cloud-byoc-setup-media-model-immutable. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-byoc-setup-media-model-immutable
BibTeX
@misc{warmtransfer-claim-genesys-cloud-byoc-setup-media-model-immutable,
title = {Setting up Genesys Cloud BYOC Cloud with a carrier or SBC: source note genesys-cloud-byoc-setup-media-model-immutable},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-byoc-setup-media-model-immutable},
note = {Source note genesys-cloud-byoc-setup-media-model-immutable, checked 2026-09-30}
}