On the Dynamic Cloud Voice platform, inbound Request-URIs use the genesys.cloud domain suffix with a single byoc subdomain, in the form <identifier>.byoc.<region>.genesys.cloud.
Checked 2026-09-30
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- Dynamic Cloud Voice platform
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- Dynamic Cloud Voice platform; current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Dynamic Cloud Voice platform overview and migration guide — Genesys · tier 2 current vendor documentation · Dynamic Cloud Voice platform overview, FQDN changes
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Genesys Cloud BYOC Cloud with a carrier or SBC: source note genesys-cloud-byoc-setup-dcvp-domain. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-byoc-setup-dcvp-domain
BibTeX
@misc{warmtransfer-claim-genesys-cloud-byoc-setup-dcvp-domain,
title = {Setting up Genesys Cloud BYOC Cloud with a carrier or SBC: source note genesys-cloud-byoc-setup-dcvp-domain},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-byoc-setup-dcvp-domain},
note = {Source note genesys-cloud-byoc-setup-dcvp-domain, checked 2026-09-30}
}