The Legacy Cloud Voice platform publishes four BYOC Cloud public SIP IP addresses per region; the Dynamic Cloud Voice Platform uses separate ingress and egress addresses, with egress published as a /30 CIDR range.

Checked 2026-09-25

Vendor
Genesys
Product
Genesys Cloud BYOC Cloud
Subsystem
network addressing
Deployment
multi-tenant
Region
not restricted
Release range
page revised 2026-07-20
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Troubleshooting Genesys Cloud BYOC trunks: source note genesys-byoc-troubleshooting-ip-count. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-byoc-troubleshooting-ip-count

BibTeX

@misc{warmtransfer-claim-genesys-byoc-troubleshooting-ip-count,
  title  = {Troubleshooting Genesys Cloud BYOC trunks: source note genesys-byoc-troubleshooting-ip-count},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/genesys-byoc-troubleshooting-ip-count},
  note   = {Source note genesys-byoc-troubleshooting-ip-count, checked 2026-09-25}
}

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