Source note · Genesys Cloud Architect flows
An in-queue flow selected in an Architect Transfer to ACD action takes precedence over both the queue's in-queue flow and the organization default.
Checked 2026-09-25
The in-queue flow in the Transfer to ACD action supersedes organization and queue defaults.
- Vendor
- Genesys
- Product
- Genesys Cloud Architect
- Subsystem
- in-queue flows
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- In-queue flow precedence - Genesys Cloud Resource Center — Genesys · tier 2 current vendor documentation · In-queue flow precedence; Architect Transfer to ACD action
Cite this note
APA
WarmTransfer. (2026, September 25). Genesys Cloud Architect flows: source note genesys-architect-flows-precedence-transfer-acd. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-architect-flows-precedence-transfer-acd
BibTeX
@misc{warmtransfer-claim-genesys-architect-flows-precedence-transfer-acd,
title = {Genesys Cloud Architect flows: source note genesys-architect-flows-precedence-transfer-acd},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-architect-flows-precedence-transfer-acd},
note = {Source note genesys-architect-flows-precedence-transfer-acd, checked 2026-09-25}
}