For call flows, default error handling can disconnect the call, transfer to a queue, jump to a menu or jump to a reusable task, optionally after pre-alert audio.

Checked 2026-09-25

Vendor
Genesys
Product
Genesys Cloud Architect
Subsystem
error handling
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Genesys Cloud Architect flows: source note genesys-architect-flows-call-error-options. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-architect-flows-call-error-options

BibTeX

@misc{warmtransfer-claim-genesys-architect-flows-call-error-options,
  title  = {Genesys Cloud Architect flows: source note genesys-architect-flows-call-error-options},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/genesys-architect-flows-call-error-options},
  note   = {Source note genesys-architect-flows-call-error-options, checked 2026-09-25}
}

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