Agent Desktop Plus offers Help > Voice Connectivity Test, which Five9 says to run when instructed by the administrator or Five9.
Checked 2026-10-02
- Vendor
- Five9
- Product
- Five9 Agent Desktop Plus
- Subsystem
- audio testing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Testing and Adjusting Your Headset — Five9 · tier 2 current vendor documentation · Testing and Adjusting Your Headset; voice connectivity test
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Five9 softphone and station connection problems: source note five9-softphone-troubleshooting-voice-connectivity-test. WarmTransfer. https://warmtransfer.net/knowledge/claims/five9-softphone-troubleshooting-voice-connectivity-test
BibTeX
@misc{warmtransfer-claim-five9-softphone-troubleshooting-voice-connectivity-test,
title = {Troubleshooting Five9 softphone and station connection problems: source note five9-softphone-troubleshooting-voice-connectivity-test},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/five9-softphone-troubleshooting-voice-connectivity-test},
note = {Source note five9-softphone-troubleshooting-voice-connectivity-test, checked 2026-10-02}
}