For a Five9 PSTN station, U.S. agents enter a standard ten-digit number and European contact centers enter the number in ITU-T E.164 international format including the country code.
Checked 2026-10-02
- Vendor
- Five9
- Product
- Five9 Agent Desktop Plus
- Subsystem
- PSTN station
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- PSTN Station (Agent Desktop Plus) — Five9 · tier 2 current vendor documentation · PSTN Station; procedure step 1
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Five9 softphone and station connection problems: source note five9-softphone-troubleshooting-pstn-number-format. WarmTransfer. https://warmtransfer.net/knowledge/claims/five9-softphone-troubleshooting-pstn-number-format
BibTeX
@misc{warmtransfer-claim-five9-softphone-troubleshooting-pstn-number-format,
title = {Troubleshooting Five9 softphone and station connection problems: source note five9-softphone-troubleshooting-pstn-number-format},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/five9-softphone-troubleshooting-pstn-number-format},
note = {Source note five9-softphone-troubleshooting-pstn-number-format, checked 2026-10-02}
}