Five9 advises agents to get administrator permission before logging into a PSTN station or forwarding calls between sessions because high long-distance fees may be incurred.
Checked 2026-10-02
- Vendor
- Five9
- Product
- Five9 Agent Desktop Plus
- Subsystem
- PSTN station
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- PSTN Station (Agent Desktop Plus) — Five9 · tier 2 current vendor documentation · PSTN Station; important note
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Five9 softphone and station connection problems: source note five9-softphone-troubleshooting-pstn-long-distance-permission. WarmTransfer. https://warmtransfer.net/knowledge/claims/five9-softphone-troubleshooting-pstn-long-distance-permission
BibTeX
@misc{warmtransfer-claim-five9-softphone-troubleshooting-pstn-long-distance-permission,
title = {Troubleshooting Five9 softphone and station connection problems: source note five9-softphone-troubleshooting-pstn-long-distance-permission},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/five9-softphone-troubleshooting-pstn-long-distance-permission},
note = {Source note five9-softphone-troubleshooting-pstn-long-distance-permission, checked 2026-10-02}
}