To process voice interactions, Five9 Agent Desktop Plus connects to one of four station types (softphone, WebRTC, PSTN or gateway), and a No Station option also exists.
Checked 2026-10-02
To process voice interactions, connect Agent Desktop Plus to either a softphone, WebRTC, PSTN, or gateway station.
- Vendor
- Five9
- Product
- Five9 Agent Desktop Plus
- Subsystem
- station selection
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Selecting a Station (Agent Desktop Plus) — Five9 · tier 2 current vendor documentation · Selecting a Station; opening paragraph
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Five9 softphone and station connection problems: source note five9-softphone-troubleshooting-adp-station-types. WarmTransfer. https://warmtransfer.net/knowledge/claims/five9-softphone-troubleshooting-adp-station-types
BibTeX
@misc{warmtransfer-claim-five9-softphone-troubleshooting-adp-station-types,
title = {Troubleshooting Five9 softphone and station connection problems: source note five9-softphone-troubleshooting-adp-station-types},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/five9-softphone-troubleshooting-adp-station-types},
note = {Source note five9-softphone-troubleshooting-adp-station-types, checked 2026-10-02}
}